Frequently Asked questions...
It’s important to us that you get exactly what you want. That’s why we advise you to provide us with as much detail as possible when ordering. Providing us with things like hi resolution logos, sizing and any other requirements will guarantee the best service for you.
Yes, samples are available for all our products. Please note that we require full payment for samples before they are shipped, but if returned undamaged within 14 days, this will be refunded or credited to your account.
Yes, we do supply singles in most cases, but do bear in mind that no quantity discounts for either the garment or customisation apply. The cost of one garment is shown on the respective product page.
Yes, all of our clothing is available plain or with customisation.
Yes, we have an in-house design and artwork studio which will be able to either produce artwork according to your brief. There may be a small charge for this service and this will depend on the complexity of your requirements.
Each logo that is converted to an embroidered design needs to be digitally recreated into an embroidery file, which is then saved on our system. This means you will incur the artwork creation fee only the first time you use the design. For printed garments, we also retain your artwork on our system.
We will estimate the best size for your logo depending on the location. If you would like to change this please discuss it with us beforehand and we can see if it’s possible.
If it’s workwear, sportswear, promotional clothing, schoolwear and teamwear we will supply it! If you’re looking for something in particular which you cannot find, please contact us and we shall be happy to help.